Returns & Exchanges
At IM8 Health, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Ensure all items are in their original, unworn condition with tags attached, and place them securely in the original shipping box or similar protective packaging.
Attach Shipping Label
Print the prepaid shipping label provided through our portal and affix it to the outside of your package, ensuring any previous shipping labels are covered.
Drop Off and Track
Leave your package at any authorized carrier drop-off location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing