Frequently Asked Questions
Everything you need to know about your IM8 Health experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location but generally take 10-14 business days.
What is your return policy?
We offer a 30-day return policy on all unworn items in their original packaging with tags attached. Please visit our returns portal to initiate a domestic exchange or refund.
How do I determine my correct size?
Each product page features a detailed sizing chart. We recommend measuring your favorite similar garment at home and comparing it to our specifications for the perfect fit.
Are your materials sustainably sourced?
Yes, IM8 Health is committed to ethical manufacturing. We use premium, eco-friendly fabrics and partner with factories that adhere to fair labor practices and environmental standards.
Can I track my shipment in real-time?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey directly on our carrier's website.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay for a secure checkout.